Last year a fraud squad started calling businesses and individuals, claiming to be from Microsoft support. It was shut down pretty quickly.
It’s back only this time it’s worldwide and the volume of calls is much higher. So this is an alert to remind you that Microsoft will never call you and offer to fix a problem with your computer. If you get one of these calls, hang up immediately.
Here is how the scam works: You receive a phone call from “Carl with Microsoft support”. They have noticed that there’s a problem with your email or maybe they noticed that your computer has a virus and he needs to connect to your computer. When you agree, the next step is to ask for your credit card so they can charge you a fee for this service. At this point they have your credit card, full name and address. End of scam. They now need to get off the phone with you.
So remember if you get a call from Microsoft support please hang up.