Small Tech Notes

512 posts

ALERT: Cryptolocker Virus

This is the worst virus I’ve ever come across. Cryptolocker encrypts not only the files on your computer but ALL of the files that you have access to on the network. There is no good cure. The only real solution is to reload every infected machine completely. The only other […]

Corporate Privacy Takes Another Hit

It seems like every time you browse the news headlines these days there’s another story about a corporation being hacked and losing their bank account, customers credit card accounts or identity. These kinds of loses are all perpetrated by people external to your organization. But last week, security researchers uncovered […]

Alert: Office Update Issues

There are two problems occurring due to updates to Microsoft Office 2010 and 2013. They effect different types of installations. 1. If you purchased your computer from a retail outlet it probably shipped with a trial edition of Office 2010. This trial edition has long since expired but is still […]

Comcast Reliability Issues

Over the last week Comcast has had reliability issues that have caused several of our clients to have intermittent issues. Through our efforts to represent our clients Comcast finally admitted to a serious internal problem. They made some temporary changes and these changes seem to have effected their internal phone […]

Reviewing our Techs

Shortly most of you will receive an email from me asking to complete a survey. This short 10 question survey is designed to help me verify that my new technicians are doing a good job. On my end of things, I see the incoming email requests from you and the […]