This crossed my inbox this morning and I thought it was very appropriate and good news for us Michigan businesses. It turns out that the #1 thing that creates loyal customers is not whether you are local or not but how easy it is for them to resolve problems with […]
Commentary
37 posts
On April 1, the Conflicker worm was supposed to do something and the news media hyped it up. It didn’t do anything. It is now but that’s not making the news. Real tech stories rarely make the news; they’re too boring. I have to say that I’m upset with the […]
According to NCDC (National Climatic Data Center) Michigan is the top ranked State for weather safety. Now I don’t know which of you can use this fact in your marketing but someone should. In fact, I’m going to send a copy to the Governor. In 2007 Michigan was the lone […]
To steal a phrase, “the cloud is broken”. Or rather it was broken yesterday…all day. We’ve been users of Quickbooks Online edition since its release back in 2002, I think. When I called in a couple of days ago to add another company to our account, the rep said “wow, […]
Being an MSU grad I love to say that, especially if there are UoM people around. Even better if they are football fans. :) But this is a discussion about saving money. We’re going to have lots of these this year. The kick off was in December when I let […]
Rarely do we come out and say, don’t do this. But this case we need to make an exception. The exception is Blackberry. While they make a great Enterprise phone solution and a pretty darn good single phone solution, they really don’t have a good small business solution. They have […]
Yesterday we got a call from our partner rep at Microsoft. She was calling to assess the impact of the rain, wind and flooding we enjoyed from Hurricane Ike. She was calling to check on our clients. Make sure everything was OK. Make sure that there wasn’t some help we […]