Business Continuity is a moving target. How do you keep your business going when part or all of it is down? We had that experience Saturday, Sunday and today when the main office power went out and stayed out. We have no idea what Detroit Edison was doing or why. […]
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Many of our clients are currently working from servers that are nearing their drive capacity. One of the things that can be done to insure that there is enough space on the server for important data is to keep your mailbox clean. Mailboxes have a tendancy to bloat up with […]
According to this information from the AICPA, CPA’s are no longer subject to the privacy disclosure provisions of the Gramm-Leach-Bliley Act. Obviously they have an effective lobby in Washington! Is this change a good thing? I’ll let you decide but from an IT person in the field perspective I’ve found […]
If after installing Windows updates on your computer you find that Word, Excel and other apps are hanging when you click on Open to browse for an existing file, it may be because you have HP Web Folders installed. An update, released this month causes that application to hang, making […]
In my Companyweb sharepoint I have setup a page that provides me with the headlines from about 25 blogs. These headlines make up my morning news. All of the blogs that I track are geared toward people like me supporting small business networks. Some are from Microsoft employees and product […]
It’s only appropriate that my clients are the first to know. Without the experiences that I’ve had working for all of you I would have never had the opportunity to learn. Without your encouragement and support of my business I would have never had the opportunity to be successful. So […]
We are pleased to announce beta testing of our first online helpdesk. The purpose of the helpdesk is to provide you a place to enter service requests and track the progress toward a resolution. The helpdesk will also provide us with issue tracking and will over time build a knowledgebase […]
Small Business Tech Notes In an exciting turn of events I have been nominated for recognition as an ISA Server MVP (most valuable professional). ISA Server is Microsoft’s enterprise firewall and a component of Small Business Server. Somehow my hard work at making sure your data is safely tucked behind […]
An article that I wrote on how to overcome the time server issue reported in the previous blog entry has been published by www.isaserver.org. Thank you Tom Shiner for believing in me. The details of my findings have also been delivered to the powers that be at Microsoft by Jim […]
Today I discovered a bug in the way that the SBS2003 wizard creates the NTP packet filter for ISA2000. The bug has been submitted to Microsoft for review. Here it is: The wizard creates a packet filter for NTP correctly except for one very important setting. It sets up the […]