Small Tech Notes

345 posts

Announcing the HelpDesk

We are pleased to announce beta testing of our first online helpdesk. The purpose of the helpdesk is to provide you a place to enter service requests and track the progress toward a resolution. The helpdesk will also provide us with issue tracking and will over time build a knowledgebase […]

Nomination to ISA MVP

Small Business Tech Notes In an exciting turn of events I have been nominated for recognition as an ISA Server MVP (most valuable professional). ISA Server is Microsoft’s enterprise firewall and a component of Small Business Server. Somehow my hard work at making sure your data is safely tucked behind […]

An article published!

An article that I wrote on how to overcome the time server issue reported in the previous blog entry has been published by www.isaserver.org. Thank you Tom Shiner for believing in me. The details of my findings have also been delivered to the powers that be at Microsoft by Jim […]