The 4 stages of application usage

Big Data is here and we’ve started to get some interesting information spanning across our client base.

Here’s an example showing the year long process of adopting a new software package. This happens to be Office 365 and all of the software that comes along with the suite.



We see at steady march from initialized status, where some of your staff has started to use 1 piece of the suite (email for example) rapidly passing core where most everyone are using 2 pieces of the suite (email and Office usually) on toward Diversified where 20% are using more than the core and finally to optimized where we see at least 40% of staff using 4 or more of the applications in the suite.

Usage is important. It means that you are seeing value in getting deeper and deeper into the Office 365 suite of applications and your staff is integrating it into their daily work lives.

The march toward optimization takes time. Processes and work flow have to change. Staff has to be trained.

As your partner in technology we’ll be watching these percentages and hope to see that the dark green optimized level continues to increase and comes to dominate the graph. We’ll bring you new ideas and training opportunities so you can get more and more value from this investment.

Optimization means that your investment has been worthwhile and is providing value and function to your business.

-Amy, President

About Harbor Computer Services

Harbor Computer Services is an IT firm servicing Southeastern Michigan. We work exclusively under contract with our clients to provide technology direction and either become the IT department or provide assistance to the internal IT they already have. We have won many awards for our work over the years, including the worldwide Microsoft Partner of the Year in 2010. We’re the smallest firm to have ever won this most prestigious award. Most recently we were recognized as one of the top 20 visionaries in small business IT by ChannelPro Magazine (2015). And in 2016 as the top Michigan IT firm for Manufacturing. There are a few simple things that make Harbor Computer Services the best choice for your business. •We are Professionals •We are Responsible •We are Concerned About The Success of Your Business

Leave a comment

Your email address will not be published. Required fields are marked *